FAQ & Support
Frequently asked questions
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General Questions
1. Do the products have a warranty? 2. How to place an order? How to pay? 3. How to ship and how you pack the goods? 4. Do you know the import tax of my place? How can I know the total cost I should pay?
Ice Shaver FAQ
1. What's the difference between the models? 2. What size of the ice block fits the machine?
Soybean Grinding & Separating Machine FAQ
1. What are the consumables of soybean grinder machine? 2. Should I adjust the space of grinding stones for the first time using? 3. Why does water seep between the funnel and the machine during the process?